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Find Your Therapist
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Find Your Therapist

Frequently Asked Questions

Answers to your most common questions about our therapy services

Insurance & Payment

4. Do you accept Oregon Health Plan (OHP) / Medicaid?

We offer in-person sessions across our offices in:

  • Central Oregon: Deschutes, Crook, and Jefferson Counties

  • Marion & Polk Counties

  • Multnomah County

  • Washington County

  • Yamhill County

2. Where can I attend in-person therapy sessions?

Yes! We accept all OHP Coordinated Care Organizations (CCOs) statewide, as well as Open Card / Fee-For-Service OHP. This includes:

  • Health Share of Oregon (Multnomah, Washington, Clackamas)

  • PacificSource Community Solutions (Central Oregon, Marion-Polk, Lane, Columbia Gorge)

  • Yamhill Community Care (Yamhill area)

  • Columbia Pacific CCO, EOCCO, IHN-CCO, Advanced Health, AllCare CCO, Cascade Health Alliance, Jackson Care Connect, Trillium Community Health Plan, and Umpqua Health Alliance.

1. Do you offer sessions in Spanish?

Yes. We provide 100% bilingual mental health services in both Spanish and English. You can speak in the language you feel most comfortable using, without needing an interpreter.

6. What if I have commercial insurance or no insurance?

Yes. Everything discussed in therapy is completely confidential under federal HIPAA laws and state licensing standards. Exceptions apply only to imminent safety risks or legal reporting requirements, which your therapist will review with you during your first session.

8. Are therapy sessions confidential?

Yes! We offer secure, HIPAA-compliant telehealth (video/online therapy) to clients living anywhere in the state of Oregon, covering all 36 counties.

5. Do I need a referral from a doctor to use my OHP for therapy?

No. Under the Oregon Health Plan, behavioral health services do not require a primary care doctor's referral or prior authorization. You can contact us directly to schedule an intake.

3. Do you offer online therapy if I don't live near an office?

We accept selected commercial insurance plans and offer out-of-network options (superbills). For uninsured or underinsured clients, we offer sliding-scale rates and affordable self-pay options so that care remains accessible.

7. How do I schedule my first appointment?

Getting started is simple:

  1. Contact us by phone, email, or our online consultation form.

  2. Our team will verify your insurance or discuss self-pay options.

  3. We will complete your intake form and match you with a bilingual therapist who fits your schedule and care needs.